Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Occam (the “Service”), operated by Nonsilebo LLC (“Occam,” “we,” “us”). By creating an account or using the Service, you agree to these Terms. If you're using Occam on behalf of an organization, you're agreeing on that organization's behalf.

Occam is a fundraising platform for nonprofit organizations, including donation pages, events, auctions, memberships, a store, a donor CRM, a website builder, email and text outreach, social media publishing, and reporting. Occam is under active development, and features may be added, changed, or removed as the product evolves.

You're responsible for the activity under your account and for keeping access to it secure. You must provide accurate information and be authorized to act for any organization you set up. You must be old enough to form a binding contract in your jurisdiction.

Don't use Occam to break the law, infringe others' rights, send unsolicited or deceptive messages, upload malicious code, or attempt to access data that isn't yours. You're responsible for having the right to use the donor and constituent data you put into the Service and for using it lawfully.

Donations and purchases are processed by the payment provider your organization connects — Stripe, PayPal (including Venmo), or both — on your organization's own account, and are subject to that provider's terms (including the Stripe Connected Account Agreement and the PayPal User Agreement) and its processing fees. Funds flow to your organization, not to Occam.

Money your organization takes in person — cash, checks, or a card reader of its own, for example at an event door — never passes through Occam. Recording it in Occam is a record-keeping convenience, and your organization is responsible for those records being accurate.

Your organization is responsible for issuing tax receipts, honoring refunds, handling chargebacks and disputes on its payment accounts, and meeting the charitable-solicitation, registration, and tax obligations that apply to it in each jurisdiction where it raises funds.

When your organization sends email or text messages through Occam, it is the sender of those messages. You are responsible for having the consent your recipients' jurisdictions require — in particular, prior express consent for text messages under laws such as the TCPA — and for complying with laws like CAN-SPAM. Occam enforces unsubscribe and opt-out requests, and you may not message anyone who has opted out. We may suspend sending that generates complaints, bounces, or carrier violations.

If your organization connects a social media account, you authorize Occam to publish the content your team schedules or approves to that account on your behalf. You must have the authority to connect the account, and your use of each network remains subject to that network's own terms and policies (for Facebook and Instagram, Meta's). Your organization is responsible for the content it publishes. Disconnecting an account stops publishing and deletes the stored connection.

Occam lets your organization build and host public web pages, optionally on a custom domain your organization owns. You are responsible for the content of those pages, for your domain registration and its renewal, and for having the rights to any material you publish. We may take down content that violates these Terms or the law.

Auctions, raffles, ticket sales, and merchandise sales run on Occam are conducted by your organization, not by Occam. Your organization is responsible for complying with the laws that govern them — including auction, raffle, and gaming rules, sales tax, and required disclosures — and for delivering the goods, tickets, or experiences it sells.

Some optional features use artificial intelligence to draft text, such as social post copy or internal donor summaries. AI output can be inaccurate or incomplete; review it before relying on it or publishing it, and don't treat it as legal, tax, or professional advice. Your organization is responsible for anything it publishes or sends, however it was drafted.

Parts of the Service depend on third parties — such as Stripe and PayPal for payments, Meta for social publishing, and Intuit for the QuickBooks integration. Your use of those services through Occam is subject to their terms, and we aren't responsible for their availability or actions.

Your organization owns the data it puts into Occam. You grant us the permissions needed to host and process that data in order to provide the Service. We'll handle personal information as described in our Privacy Policy, and, where your organization requires one, our Data Processing Addendum. You can export your data, and request its deletion when you stop using the Service.

Occam, including its software, design, and branding, belongs to us. These Terms don't grant you any right to our intellectual property beyond using the Service as intended.

The Service is provided “as is” and “as available,” without warranties of any kind. While Occam is in its pilot period especially, we can't guarantee it will be uninterrupted or error-free. You're responsible for keeping your own copies of important data.

To the fullest extent permitted by law, Occam won't be liable for indirect, incidental, or consequential damages, or for lost data or revenue, arising from your use of the Service.

You can stop using Occam at any time. We may suspend or terminate access if these Terms are violated or if needed to protect the Service or its users. On termination, you can request an export of your data within a reasonable period.

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules, and any dispute will be resolved in the courts located there.

We may update these Terms as the product and our practices change. When we make material changes, we'll update the date below and, where appropriate, notify account holders. Continued use after changes take effect means you accept the updated Terms.

Questions about these Terms? Email info@occam.gives or use the Contact link in the footer and we'll get back to you.